Terms of sale

Royal Honey Packs (royalhoneypacks.us) stocks and explains one product, the Royal Honey VIP carton. The seller is Satiovex, a store run by Xinop LLC, a New Mexico company, which also ships your parcel. The checkout is a Shopify page in Satiovex's name, and the receipt lists the item as Honey-Shilajit Sachets.

In these terms of sale, "we" and "us" means Satiovex and Xinop LLC, and "you" means whoever places the order. Our inbox is [email protected].

Orders are open to adults only: you need to be at least 18. Placing an order confirms your age and that the name, address and email you enter are accurate.

Everything we sell comes in one carton, the Royal Honey VIP box. Inside are thirty sealed sachets; each holds a single serving of the honey and shilajit blend. Ingredients, net weight, batch and expiry are printed on the carton itself. Should the website and the printed box ever disagree, the box wins.

It is sold as a food supplement. Nothing here claims it cures or prevents a condition, and no page on this site replaces a doctor's advice.

All prices are charged in US dollars, exactly as the checkout bills a US address: one box $53, three boxes $107, five boxes $174, ten boxes $268. Delivery costs nothing extra, and there are no coupon codes.

Shopify's payment processing takes the payment. Future prices may change; the amount on the checkout screen when you pay is final for that order. Should an obvious pricing mistake ever get through, we email you before dispatch and you may cancel for a full refund.

Delivery is free and tracked. Parcels leave within 24 hours and the express courier usually takes 6–10 working days. Treat that as a typical window rather than a promised date, since the courier and customs handle the parcel after it leaves us. The tracking number reaches you by email at dispatch.

A parcel held at the border is refunded in full; the shipping page explains how.

You may ask for your money back within 30 days from receipt of your order, and a parcel stuck with customs is refunded too. Our refund policy describes the steps and forms part of these terms of sale.

Enter a full, correct delivery address. If a typo holds up or blocks delivery, email us as soon as you spot it and we will sort it out with the courier.

Read the carton before use, follow its directions and warnings, and store it where children cannot reach it.

Guides on this site, including our pages on safety and ingredients, are general information about the product and the category. Where we mention the FDA's warnings on tainted honey-based products, we summarize what the FDA published and link to the source. None of it is medical or legal advice.

We are responsible for supplying the product you ordered, sealed and as described on the box. Nothing in these terms takes away any rights you have under the consumer laws that apply to you.

We can revise these terms of sale; an order is governed by the version on this page on the day it is placed. Send questions to [email protected], and see our privacy policy for how data is handled.